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IT and digital

IT Support Consultant - DDS

Imagine a future where you are passionate about delivering high-quality IT support in a dynamic and international environment

Join us in this role where you’ll supporting a digitally empowered workforce

 

Welcome to Service Operation APAC
You’ll be part of Digital Device Support APAC where you, together with your colleagues, will be responsible for providing first- and second-line onsite IT support, managing IT user equipment, and ensuring a high level of user satisfaction. You’ll work closely with local and global teams to align with Ørsted’s IT governance and standards.

As a team, we play a key role in ensuring seamless IT operations for our colleagues across the region

 

You’ll play an important role in:

  • deliver onsite support for hardware and software-related issues, including walk-in support for both local and international users
  • prepare and configure IT equipment for new joiners and relocations
  • support the establishment and relocation of office setups
  • handle incidents and service requests via our IT service management system
  • manage local telecommunications contracts and hardware (e.g. mobile phones, landlines)
  • ensure compliance with global IT policies and contribute to continuous service improvement.

 

To succeed in the role, you:

  • hold a relevant IT qualification (e.g. IT Supporter, Data Technician, or equivalent)
  • have experience in onsite IT support within a large, international organisation
  • are confident in supporting Windows 10/11, Microsoft 365, and mobile platforms (iOS/Android)
  • are familiar with SCCM, Intune, and standard imaging processes
  • are self-driven and capable of working independently across multiple APAC locations
  • communicate fluently in English, both written and spoken. Proficiency in Mandarin Chinese will be considered an advantage, due to regional collaboration needs.

 

Maybe you’ve read the above and can see you have some transferable skills, even though they don’t quite match all the points. If you think you can bring something to the team, we still encourage you to apply.

 

Shape the future with us
Send your application to us as soon as possible. We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we’ve found the right candidate.

As an applicant or employee, you may request reasonable work and position accommodation or adjustments via accommodation@orsted.com.

Please note that you’re expected to do some travelling in relation to your work.

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Join a global leader in renewable energy

Ørsted is the global leader in offshore wind and is one of the largest renewable energy companies in the world. With us, you’ll play your part in creating a world that runs entirely on green energy. As the world’s leading green energy major, we leverage the curiosity and passion of our people to innovate and develop new technologies or existing technologies to scale’, collaborating with governments, suppliers, and our industry partners to make renewable energy solutions a reality. At Ørsted, we work together with openness and respect and seek fresh perspectives to solve any task at hand: big or small.



About Ørsted
  • We provide countries, companies, and communities with sustainable, reliable, and cost-competitive energy solutions, including offshore and onshore wind, solar PV, renewable hydrogen and green fuels, and energy storage.
  • Our vision is to create a world that runs entirely on green energy.
  • We built the world’s largest offshore wind farm, and with over 2,000 wind turbines at sea, we’ve installed more offshore wind than anyone else.
  • We were founded in Denmark in 2006 and now have over 8,000 employees, working in 15 countries and counting.

An inclusive team

At Ørsted, we strive to be an inclusive workplace where you’re respected for who you are, valued for the unique perspectives you bring, and rewarded fairly for what you achieve. We want all employees to have the same opportunities for impact and growth, no matter their age, race, ethnicity, place of birth, gender, sexual orientation, or disability.